Shipping policy

Dispatch Time
Orders are dispatched within 1–2 business days from Melbourne, VIC (excluding public holidays).

Shipping Method
We use Australia Post or courier services with tracking.
A tracking number will be emailed once the order is shipped.

Delivery Time

• VIC: 1–3 business days

• NSW, SA, TAS: 2–5 business days

• QLD, WA, NT: 3–8 business days

• Delivery timeframes are estimates only and may vary depending on location, peak periods, and courier delays.

Shipping Fees
Free standard shipping Australia-wide.
Express shipping may be available at checkout.

Incorrect Address

Customers are responsible for ensuring that the shipping address provided at checkout is accurate and complete.
We are not responsible for parcels delivered to the address supplied at the time of purchase.

Lost or Delayed Parcels

If your parcel is delayed or appears lost, please contact us and we will assist in lodging an investigation with the carrier. Once an item has been marked as delivered by the courier, we are not liable for loss, theft, or damage occurring after delivery.