Shipping Policy

We use Australia Post Express or courier express services depending on your location.

Melbourne metro orders usually deliver within 1–2 business days after dispatch.
Other states generally take 2–5 business days.

Shipping Fees
We offer free express delivery Australia-wide.
A tracking number will be provided once your order has been shipped.

Delivery Delays
We are not responsible for carrier delays caused by weather conditions, public holidays, peak periods, or issues within the postal network.
We will do our best to assist you in following up with the courier if delays occur.

Lost or Damaged Parcels
If your parcel appears lost or damaged in transit, please contact us as soon as possible with your order number and photos (if applicable).
We will lodge an enquiry with the courier and work with you to find a suitable solution.